Daily Archives: July 25, 2018

customer experience

Are companies equipped to excel in customer experience?

Living in this new digitally driven age has presented both businesses and consumers with more challenges and more opportunities. With customers bombarded by the chaos of thousands of brands daily, the core test remains; differentiation through service excellence (customer experience)….

digital competitveness

Jordan Climbs Digital Competitiveness Table

Jordan rose 11 spots to forty-fifth place in the second edition of a global digital competitiveness report. The IMD World Digital Competitiveness Ranking 2018 said Jordan’s improved ranking came as a result of the country’s overall transition into a more…

school

A New Chance for Change

Improving transport services was a central component in the new government’s letter of designation and policy statement. Could this provide the sector with much-needed new momentum? Ever since he took office following the recent anti-austerity protests, Prime Minister Omar Razzaz…