Global CIOs cite innovation and growth as top business priorities, yet 84 percent of IT budgets are spent on running day-to-day operations and incremental change, according to Deloitte’s “2015 Global CIO Survey: Creating legacy”. At a time when new business ecosystems are emerging and the C-suite is becoming more interconnected, CIOs are striving to strike a balance between innovation and operational effectiveness while improving their C-suite relationships and leadership skills.
“As global business ecosystems evolve, CIOs are expected to embrace and anticipate the pace of change and its impact on enterprise-wide technology needs,” said Rajeev Lalwani, Consulting Partner, and Technology Advisory Services Leader at Deloitte Middle East. “The C-suite is now, more than ever, looking at the CIO as a leader who is prepared to drive global business priorities through both scalable technology solutions and smart investments.”
Innovation and growth top of mind, yet not mirrored in investment strategy
While assisting in business innovation is a top technology priority for CIOs across industries, according to the survey, only 16 percent of IT budgets focus investment on innovation and growth. In addition, only 15 percent of global tech leaders are investing in emerging technologies that would contribute to innovation and growth.
“CIOs have a huge opportunity to drive innovation and growth in today’s increasingly global and connected business environment,” said Lalwani. “The challenge lies in the CIO becoming a respected business leader, with a role in advancing both the growth and innovation agenda as well as supporting operational excellence.”
Prioritization and access to proper funding is typically dependent upon the relationship with the rest of the C-suite and poses a significant challenge for allocating investments. Nearly 70 percent of CIOs surveyed claimed excellent or very good relationships with the CFO and 51 percent said the same for the CEO. Only 42 percent self-identified as being co-leaders or initiators of business strategy. To that end, 3 in 4 CIOs said that analytics and digital technologies will have a significant impact on their business; at the same time, many CIOs mentioned the struggle to get ongoing funding for legacy and core investments which will be serve as the foundation for growth and innovation.
Aligning with global business needs, CIOs identify five business priorities
The Deloitte survey shows that across organizations large and small, CIOs share five business priorities which are directly linked to the heart of their businesses: performance (48 percent), innovation (45 percent), customers (45 percent), cost (45 percent) and growth (44 percent).
- CIOs in technology, telecom and financial services identified innovation as the top business mandate with 58 percent and 50 percent identifying these as business priorities, respectively.
- Performance is top of mind for consumer business, manufacturing and health care CIOs with more than half of CIOs picking these as their business priorities.
- Cost dominates the government and energy sector CIO agendas, with a majority of respondents in government (65 percent) and energy and resources (59 percent) picking “cost” as a top business priority.
Looking beyond their specific industries, CIOs are becoming more focused on the broader ecosystems in which businesses operate. To that end, the survey found that more than half of CIOs chose one priority different from the top three for their industry.