Showing notable success in its operations, Volkswagen Jordan, exclusively represented by Nuqul Automotive, has once again ranked second in the Volkswagen After Sales Middle East Cup 2014. The annual contest, organized by Volkswagen Middle East across all its regional dealerships, aims to assess their fiscal performance as well as ensure that the quality of service delivered meets the standards internationally set by Volkswagen. The winners of the Volkswagen After Sales Middle East Cup 2014 were announced at a grand ceremony held in Dubai, United Arab Emirates.
James Oliver, the Dealer Principal at Nuqul Automotive, Volkswagen, said: “We are committed to ensuring quality excellence in all our products and services, especially after sales services as it is vital to ensuring customer satisfaction and trust. We will continue to do our utmost in organizing comprehensive training programs for employees as we seek to fulfill our promise of Service Excellence. We are truly honored to be presented with such a notable award and consider it to be a motivation for our future progress.”
Performance is assessed according to many factors including the quality of maintenance services, the effectiveness of training programs offered to employees as well as the quality of after sales services.